How often do you hear the word "problem" in your life?
Do you have a "problem"?
What is your "problem"? etc, etc.....

This is a big word and has become very negative, when confronted with a "problem" does this mean we can't handle it and say it is a "problem" because it is unsurmountable, or are we saying that I know this is a big "issue" but I think I can solve it with your help if you care to listen.
Sooooooo, you have in fact got a solution, which means you want someone to agree to a course of action. Or.... you want someone to talk you through this "problem" so that you can come up with a solution yourself

This is not a problem, this is a dilemma. You know the solution, you just don't know the best alternative. Why not describe the "problem" as a "dilemma"? At least you have moved away from the insurmountable and have now examined the choices available - you just need time to work them out