Are you a good listener? Here are some examples of what not to do

Ordering and Commanding
Warning and Threatening
Preaching and Moralising
Giving Solutions
Lecturing
Judging
Praising
Shaming
Interpreting
Sympathising
Questioning
Withdrawing
Humouring

Some of these you will think are examples of good listening. The important point to remember here is that if you want to be a Good Listener you must suspend your own ego and concentrate on what is being said. Don't have a presumption that your beliefs and hence your replies are the only 'true path to Enlightenment'.
A positive empathic approach is required as well as an open mind, remember, not everyone thinks like you!!